When you have an image or line art that extends beyond the final trim edge, we require
at least 1/8" (.125) of bleed margin. Bleed is an additional 1/8" of image that
extends beyond final trim. This will ensure that when your piece is ready for final
trim, the line art or image will extend fully to the edge of the sheet with no background
showing on the edge of the final product.
Example: If your document is 8.5" x 11" and your image runs to the edge of the sheet,
the image (or artwork) will need to extend beyond the final trim 1/8" (.125) making
your image area 8.75" x 11.25".
Text should be positioned at least 1/8 inch inside of the trim line to ensure that
it isn’t cut off or to close to the edge of the finished piece.
By submitting an order to Wholesale Printing Direct (wholesaleprintingdirect.com),
you acknowledge our terms of operation. We will not be held responsible in the event
that your order does not meet the following terms and conditions:
We feel it is critical to respect the intellectual property of others. To that end,
when you use our site, you acknowledge that you hold the full rights to use all
copy and images for your printed piece without violating the intellectual property
rights another party. By using our site, you also recognize that subject matter
does not need to include a copyright notice in order to be protected by copyright
law. Absence of copyright notice does not give you the right to reproduce the material.
By using our site, you are assuring us that copyright notice has not been removed
from any of the materials supplied to us for printing.
You agree to protect and hold harmless WholesalePrintingDirect.com (and our subsidiaries,
affiliates, officers, agents, business partners or employees) from any claim or
demand (including attorneys' fees) made by any third party due to or arising out
of a project produced for you through our site.
We guarantee that your printed material will be produced in accordance with printing
industry standards. If you are not fully satisfied with your printed project we
will either reprint it using your original art files or refund the original order
price with the following terms and conditions:
The errors must be ours, not yours. Errors in copy and typography, poor file construction
as well as photography flaws (image quality and resolution), are not included in
our guarantee. For this reason, it is especially important to check your proof carefully.
We reserve the right to have you return 100% of the original order before we will
reprint or refund your order.
The refund guarantee does not apply to shipping claims. We will reprint orders confirmed
lost or damaged by UPS or other shipping companies. This guarantee does not include
postage or expedited shipping costs. Wholesaleprintingdirect.com is not liable for
any U.S. Postal Service errors, including loss, delay or damage.
This guarantee is limited to a refund of the original purchase price of the order
up to a maximum of $2000 per order or customer. We will reprint from your original
file and ship you a replacement product via ground shipping on orders that exceed
$2000. We are not responsible for any damages or claims incurred by you or your
business resulting from receiving damaged, flawed, shortages or late deliveries
resulting from the order, including errors made in shipping or mailing.
You must contact a customer service representative in writing, detailing your concerns
within 5 days of receiving your order. If you do not contact us within 5 days we
assume that you are satisfied and we will be under no obligation to provide a reprint
or refund.
Our guarantee covers a reprint of the original quantity or a refund of the price
paid for that order. It does not cover late deliveries or customer-caused damage
in receiving the materials.
EXCEPT AS EXPRESSLY SET FORTH HEREIN, WHOLESALEPRINTINGDIRECT.COM MAKES NO REPRESENTATIONS
OR WARRANTIES, AND HEREBY EXPRESSLY DISCLAIMS, ALL REPRESENTATIONS AND WARRANTIES,
RELATED DIRECTLY OR INDIRECTLY TO THE GOODS AND SERVICES BEING PROVIDED OR THE TRANSACTIONS
CONTEMPLATED BY THIS AGREEMENT, WHETHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, OR
ARISING BY USAGE OF TRADE OR COURSE OF DEALING. THE REMEDIES SET FORTH IN THIS AGREEMENT
CONSTITUTE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR ANY ACTION, WHETHER BASED
IN CONTRACT, TORT OR OTHERWISE. WHOLESALEPRINTINGDIRECT.COM WILL NOT BE LIABLE FOR
ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES,
EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER CLAIMED UNDER CONTRACT,
WARRANTY, TORT, OR ANY OTHER LEGAL THEORY.
All web site pages and software are the property of WholesalePrintingDirect.com.
All other trademarks, service marks and logos used on our site are the trademarks,
service marks or logos of their respective owners. Permission is granted to download
and use content on our site for private, non-commercial use only, without alterations.
You acknowledge that you do not acquire any ownership rights by downloading or republishing
copyrighted material from our Site.
By using our site, you acknowledge that your access to and use of any third party
web site linked from our site will be governed by the terms and conditions belonging
to that third party.
At the time of purchase, your credit card will be authorized for the full amount.
When the proof has been "Approved for Printing ", the transaction will be completed
and no refunds or cancellations will be possible.
We will not share your information with other companies. Your information is used
to contact you when necessary, or to provide news, special offers or invitations
to participate in customer surveys or testimonials. You may opt-out of receiving
information unrelated to your order by indicating so on our Unsubscribe page.
You will not use our site to send, upload, post or transmit any material that violates
federal or state laws. We do not control the content posted by our customers and
cannot guarantee its accuracy or quality.
We shall have the right to refuse to print any content that violates this agreement
or may be viewed as obscene or objectionable. In addition, we may disclose content
if required to do so by law or in the good faith belief that disclosure is necessary
to comply with legal actions or claims, or to protect the rights, property, or personal
safety of our business, our customers and the public.
When you, or someone on your behalf, initiate a printing order, you grant us the
license to access and store the digital files for use in processing that order.
We bear no responsibility or liability for the deletion or failure to store content
sent to our site. We may also include your printed piece as a sample of our products
on our website or in our sample packet. If you do not wish to grant us permission
to do so, please request that we do not include your project in our samples.
Wholesale Printing Direct does not guarantee color match. All equipment is calibrated
on a routine basis to industry color standards. Each project is subject to color
shifts due to imposition and substrates. Any critical color concerns should be noted
to a representative to ensure the best color match possible. Any concerns of poor
reproduction due to color or improper file construction may be communicated to the
client prior to production.
All files should be submitted to WholesalePrintingDirect.com as a PDF/X-1a file.
Images need to be at lease 300 dpi at current placement percentage. If you send
us files in anything other than a PDF/X-1a format, your order will be delayed a
minimum of 24 hours while we process your file. We recommend that you use our supplied
templates to ensure a smooth workflow and avoid delays. Wholesale Printing Direct
will not be held responsible for any issue that is a result of poor file construction.
If you submit files that are anything other than PDF/X-1a format, all images need
to be at lease 300 dpi at current placement percentage and fonts need to be included
in the upload. Images that are not CMYK will be converted, causing possible color
shifts.
All orders will be printed to WholesalePrintingDirect.com’s industry standard color
settings. All offset orders will be printed using our 20-micron stochastic screening
method producing near-photographic printing. Defects due to improper file construction
will be the responsibility of the client.
Pricing and specifications are subject to change without notice.
Specified delivery times will be active at the time of proof approval. Any order
that is placed after 5:00 PM EST will be processed the following business day. All
shipments are restricted to United States and Canada only.
You may cancel your order any time prior to approving your proof without incurring
any charges. Once you have selected "Approved for Printing" from the proof approval
screen, your project will be in the process of printing and cannot be cancelled.
In order to cancel an order, you must notify us by using the “Order Cancellation
Form” or call our Support Line at 1-866-583-8818 and speak to an Account Manager.
Please be aware that your order can’t be cancelled after the proof has been approved.
We will be happy to make any alterations at a charge of $10 per change. You also
have the option of supplying new files that will incur an additional charge of $40
per upload. Charges will be applied upon upload or alteration request.