PDF/X-1a files are Press Ready PDF’s to which a number of restrictions apply:

•	All fonts must be embedded in the file.
•	Page geometry (the trim box and bleed box) defined
•	All color data must be grayscale, CMYK or named spot colors. The file should not contain any RGB, LAB,… data.
•	OPI is not allowed in PDF/X-1a files.
•	Compliant files cannot contain music, movies or non-printable annotations.
•	If there are annotations (sticky notes) in the PDF, they should be located outside the bleed area.
•	The file should not contain forms or Javascript code.
•	Only a limited number of compression algorithms are supported.
•	Encryption cannot be used.
•	Transfer curves cannot be used.

Use Adobe Acrobat 7 or later. From version 7 onwards, PDF/X-1a support is build right into Acrobat Distiller.

To convert an existing PDF file to a PDF/X-1a file, you can use a plug-in for Adobe Acrobat Professional. The two plug-ins we recommend are Enfocus PitStop and Apago PDF/X Checkup.

Yes, we also accept jpg, jpeg, tif, tiff, eps, ai, png

When you have an image or line art that extends beyond the final trim edge, we require at least 1/8" (.125) of bleed margin. Bleed is an additional 1/8" of image that extends beyond final trim. This will ensure that when your piece is ready for final trim, the line art or image will extend fully to the edge of the sheet with no background showing on the edge of the final product.

Example: If your document is 8.5" x 11" and your image runs to the edge of the sheet, the image (or artwork) will need to extend beyond the final trim 1/8" (.125) making your image area 8.75" x 11.25".

Text should be positioned at least 1/8 inch inside of the trim line to ensure that it isn’t cut off or to close to the edge of the finished piece.

We are pleased to offer our clients a variety of options for transferring files. Easy-to-use integrated software will allow you to upload your print-ready files directly as part of the ordering process. Files can also be uploaded at a later time by using our simple file transfer utility, also available directly from our website. In the event that another individual will be uploading files, you may utilize the file upload notification system by inserting the person's email address. This will send an email to the appropriate individual(s) with instructions for uploading files, as well as a link to our site. Files may also be downloaded to a CD, DVD, or Storage Device and sent via the parcel service of your choice.

You may cancel your order any time prior to approving your proof without incurring any charges. Once you have selected "Approved for Printing" from the proof approval screen, your project will be in the process of printing and cannot be cancelled.

In order to cancel an order, you must notify us by using the “Order Cancellation Form" or call our Support Line at 1-866-583-8818 and speak to an Account Manager. Please be aware that your order can’t be cancelled after the proof has been approved.

Log in and select the order status button. You can also call us during normal business hours.

By submitting an order to Wholesale Printing Direct (wholesaleprintingdirect.com), you acknowledge our terms of operation. We will not be held responsible in the event that your order does not meet the following terms and conditions:

We feel it is critical to respect the intellectual property of others. To that end, when you use our site, you acknowledge that you hold the full rights to use all copy and images for your printed piece without violating the intellectual property rights another party. By using our site, you also recognize that subject matter does not need to include a copyright notice in order to be protected by copyright law. Absence of copyright notice does not give you the right to reproduce the material. By using our site, you are assuring us that copyright notice has not been removed from any of the materials supplied to us for printing.

You agree to protect and hold harmless WholesalePrintingDirect.com (and our subsidiaries, affiliates, officers, agents, business partners or employees) from any claim or demand (including attorneys' fees) made by any third party due to or arising out of a project produced for you through our site.

We guarantee that your printed material will be produced in accordance with printing industry standards. If you are not fully satisfied with your printed project we will either reprint it using your original art files or refund the original order price with the following terms and conditions:

The errors must be ours, not yours. Errors in copy and typography, poor file construction as well as photography flaws (image quality and resolution), are not included in our guarantee. For this reason, it is especially important to check your proof carefully.

We reserve the right to have you return 100% of the original order before we will reprint or refund your order.

The refund guarantee does not apply to shipping claims. We will reprint orders confirmed lost or damaged by UPS or other shipping companies. This guarantee does not include postage or expedited shipping costs. Wholesaleprintingdirect.com is not liable for any U.S. Postal Service errors, including loss, delay or damage.

This guarantee is limited to a refund of the original purchase price of the order up to a maximum of $2000 per order or customer. We will reprint from your original file and ship you a replacement product via ground shipping on orders that exceed $2000. We are not responsible for any damages or claims incurred by you or your business resulting from receiving damaged, flawed, shortages or late deliveries resulting from the order, including errors made in shipping or mailing.

You must contact a customer service representative in writing, detailing your concerns within 5 days of receiving your order. If you do not contact us within 5 days we assume that you are satisfied and we will be under no obligation to provide a reprint or refund.

Our guarantee covers a reprint of the original quantity or a refund of the price paid for that order. It does not cover late deliveries or customer-caused damage in receiving the materials.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, WHOLESALEPRINTINGDIRECT.COM MAKES NO REPRESENTATIONS OR WARRANTIES, AND HEREBY EXPRESSLY DISCLAIMS, ALL REPRESENTATIONS AND WARRANTIES, RELATED DIRECTLY OR INDIRECTLY TO THE GOODS AND SERVICES BEING PROVIDED OR THE TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT, WHETHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, OR ARISING BY USAGE OF TRADE OR COURSE OF DEALING. THE REMEDIES SET FORTH IN THIS AGREEMENT CONSTITUTE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR ANY ACTION, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE. WHOLESALEPRINTINGDIRECT.COM WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR OTHER SIMILAR DAMAGES, EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER CLAIMED UNDER CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORY.

All web site pages and software are the property of WholesalePrintingDirect.com. All other trademarks, service marks and logos used on our site are the trademarks, service marks or logos of their respective owners. Permission is granted to download and use content on our site for private, non-commercial use only, without alterations. You acknowledge that you do not acquire any ownership rights by downloading or republishing copyrighted material from our Site.

By using our site, you acknowledge that your access to and use of any third party web site linked from our site will be governed by the terms and conditions belonging to that third party.

At the time of purchase, your credit card will be authorized for the full amount. When the proof has been "Approved for Printing ", the transaction will be completed and no refunds or cancellations will be possible.

We will not share your information with other companies. Your information is used to contact you when necessary, or to provide news, special offers or invitations to participate in customer surveys or testimonials. You may opt-out of receiving information unrelated to your order by indicating so on our Unsubscribe page.

You will not use our site to send, upload, post or transmit any material that violates federal or state laws. We do not control the content posted by our customers and cannot guarantee its accuracy or quality.

We shall have the right to refuse to print any content that violates this agreement or may be viewed as obscene or objectionable. In addition, we may disclose content if required to do so by law or in the good faith belief that disclosure is necessary to comply with legal actions or claims, or to protect the rights, property, or personal safety of our business, our customers and the public.

When you, or someone on your behalf, initiate a printing order, you grant us the license to access and store the digital files for use in processing that order. We bear no responsibility or liability for the deletion or failure to store content sent to our site. We may also include your printed piece as a sample of our products on our website or in our sample packet. If you do not wish to grant us permission to do so, please request that we do not include your project in our samples.

Wholesale Printing Direct does not guarantee color match. All equipment is calibrated on a routine basis to industry color standards. Each project is subject to color shifts due to imposition and substrates. Any critical color concerns should be noted to a representative to ensure the best color match possible. Any concerns of poor reproduction due to color or improper file construction may be communicated to the client prior to production.

All files should be submitted to WholesalePrintingDirect.com as a PDF/X-1a file. Images need to be at lease 300 dpi at current placement percentage. If you send us files in anything other than a PDF/X-1a format, your order will be delayed a minimum of 24 hours while we process your file. We recommend that you use our supplied templates to ensure a smooth workflow and avoid delays. Wholesale Printing Direct will not be held responsible for any issue that is a result of poor file construction.

If you submit files that are anything other than PDF/X-1a format, all images need to be at lease 300 dpi at current placement percentage and fonts need to be included in the upload. Images that are not CMYK will be converted, causing possible color shifts.

All orders will be printed to WholesalePrintingDirect.com’s industry standard color settings. All offset orders will be printed using our 20-micron stochastic screening method producing near-photographic printing. Defects due to improper file construction will be the responsibility of the client.

Pricing and specifications are subject to change without notice.

Specified delivery times will be active at the time of proof approval. Any order that is placed after 5:00 PM EST will be processed the following business day. All shipments are restricted to United States and Canada only.

You may cancel your order any time prior to approving your proof without incurring any charges. Once you have selected "Approved for Printing" from the proof approval screen, your project will be in the process of printing and cannot be cancelled.

In order to cancel an order, you must notify us by using the “Order Cancellation Form” or call our Support Line at 1-866-583-8818 and speak to an Account Manager. Please be aware that your order can’t be cancelled after the proof has been approved.

We will be happy to make any alterations at a charge of $10 per change. You also have the option of supplying new files that will incur an additional charge of $40 per upload. Charges will be applied upon upload or alteration request.